Public relations
Public relations
Personale
Responsible
Attività
- It handles relations with the public with reference to the right of participation and access to administrative documents and records.
- It carries out administrative support activities in the application of Legislative Decree number 196 of 30 June 2003, and subsequent amendments and additions regarding privacy.
- Prepares vademecum and administration manuals of the most important administrative procedures.
- It collects complaints, petitions, reports, receives suggestions and proposals regarding the organization and provision of services, verifies the degree of user satisfaction and formulates proposals aimed at improving the quality of the services offered and administrative action in general.